1. Data Controller
Owner: Joy Pilates
CIF/NIF: _____________
Address: Carrer Galió, 14, 07181 Magaluf, Illes Balears
Email: info@joypilates.com
Phone: 618 28 37 02
2. Purposes and Legal Basis
Joy Pilates processes the personal data of people who visit and use our website or hire our Pilates Machine services for the following purposes:
Management of requests and bookings.
Legal basis: performance of a contract or pre-contract.
Sending commercial communications about activities, promotions, and news.
Legal basis: User’s express consent.
Customer service and incident resolution.
Legal basis: performance of a contract and legal obligation.
3. Data We Collect
Depending on the interaction, we may collect:
Identification data: name, surname, NIF/CIF.
Contact details: postal address, email, phone.
Relevant health data: information about injuries or physical conditions (with prior authorization) to adapt Pilates Machine classes.
Usage data: website activity log (cookies, logs, forms).
4. Retention Period
Contracting and billing data: 5 years (accounting and tax obligation).
Consents and commercial communications: until consent is revoked.
Browsing data: 6 months, unless otherwise legally required.
5. Data Recipients
Personal data will not be transferred to third parties except in the following cases:
Public administrations and competent authorities, where there is a legal obligation.
Service providers (email platform, booking management system), always with adequate confidentiality safeguards.
6. Data Subject Rights
Anyone has the right to:
Access their personal data.
Rectify inaccurate or incomplete data.
Delete their data when they are no longer necessary.
Object to processing for legitimate reasons.
Restrict processing in certain circumstances.
Request portability of their data where applicable.
To exercise your rights, you can send a written request to the email address info@joypilates.com or by post to Carrer Galió, 14, 07181 Magaluf, Illes Balears, indicating “Data Protection” and providing a copy of your ID.
7. Information Security
Joy Pilates adopts the appropriate technical and organizational measures to ensure the confidentiality, integrity, availability, and resilience of the processed data, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018.
8. Minors
The Website and services of Joy Pilates are not directed to minors under 16 years of age. In the event of providing services to minors, the consent of their parents or legal guardians must be obtained, and the necessary data will be processed in accordance with the applicable regulations on the protection of minors’ data.
9. Changes to the Privacy Policy
Joy Pilates may update this Privacy Policy in line with regulatory developments or our internal processes. Any changes will be communicated through the Website, indicating the date of the last revision.
Last updated: June 21, 2025.
