Welcome to Joypilates!
We deeply believe in the power of good shared energy. Our goal is to create an environment where everyone can progress at their own pace, connect with their well-being, and move towards their best version. Together, we build a place where respect, commitment, and the joy of movement are felt in every class.
To ensure that we can all enjoy the experience to the fullest, we ask you to keep in mind the following guidelines:
Class and Payment Organization
- Monthly payments: Fees are paid in advance, starting on the first Monday of each month and covering until the first Monday of the following month. Some months will have 4 weeks and others 5 weeks, which will be adjusted in the calendar and planning.
- Available plans: See rates
- Classes are valid only during the month paid. If you do not attend, except for justified medical reasons, missed classes will be considered lost.
Cancellations and Make-ups
- You can cancel a class at no cost by notifying us at least 24 hours in advance.
- If you cannot attend your usual time, you can make up the class in another available time slot, always within the same month.
- To keep your regular time and spot, it is necessary to pay the full fee each month and attend regularly.
- If you cannot continue for a while and do not pay the fee, your spot will not be guaranteed.
Holidays and Schedules
- If there are holidays during the month, the fee remains unchanged. You may make up those classes at another time within the month.
- The studio is closed on Sundays and public holidays.
Studio Rules
- Socks are mandatory inside the studio.
- Please take care of and make proper and responsible use of the equipment so that we can all enjoy it for a long time.
Thank you for being part of Joypilates
This policy aims to maintain a clear, respectful, and flexible dynamic that ensures the smooth running of the studio and mutual commitment.
If you have any questions, don’t hesitate to ask us! We are here to support you on your journey.
